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Public electric utilities · 2010 - Present

OPPD

Keep outage information available during traffic surges and improve usability within an existing utility website.

OPPD digital experience

The challenge

Keep outage information available during traffic surges and improve usability within an existing utility website.

The outcome

The source reports an outage website supporting more than 4,000 unique users per minute for an extended period during severe weather.

4,000+

Unique users per minute

Sustained during severe weather, according to source slide 3; event date and exact duration are unspecified.

01

Resilient outage information

Wave refactored the outage map using OPPD’s custom API and took over hosting to improve performance and scalability during severe-weather traffic surges.

02

Legacy-site modernization

Wave refreshed the main website’s mobile responsiveness and usability and remediated accessibility issues within the existing CMS, extending the utility of the platform.

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Paragon Stairs