The challenge
Keep outage information available during traffic surges and improve usability within an existing utility website.
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Public electric utilities · 2010 - Present
OPPD
Keep outage information available during traffic surges and improve usability within an existing utility website.
The outcome
The outage website supported more than 4,000 unique users per minute for an extended period during severe weather.
Unique users per minute
Sustained during severe weather; event date and exact duration are unspecified.
01
Resilient outage information
Wave refactored the outage map using OPPD’s custom API and took over hosting to improve performance and scalability during severe-weather traffic surges.
02
Legacy-site modernization
Wave refreshed the main website’s mobile responsiveness and usability and remediated accessibility issues within the existing CMS, extending the utility of the platform.
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