The challenge
Keep outage information available during traffic surges and improve usability within an existing utility website.

Public electric utilities · 2010 - Present
Keep outage information available during traffic surges and improve usability within an existing utility website.

The challenge
Keep outage information available during traffic surges and improve usability within an existing utility website.
The outcome
The source reports an outage website supporting more than 4,000 unique users per minute for an extended period during severe weather.
Sustained during severe weather, according to source slide 3; event date and exact duration are unspecified.
Wave refactored the outage map using OPPD’s custom API and took over hosting to improve performance and scalability during severe-weather traffic surges.

Wave refreshed the main website’s mobile responsiveness and usability and remediated accessibility issues within the existing CMS, extending the utility of the platform.

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